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Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you use this website.

We are committed to protecting your privacy and handling your data in a transparent and lawful manner.

1. Who We Are

Shankland operates this website.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact information (e.g. name, email address)

  • Technical data (e.g. IP address, browser type, device information)

  • Usage data (e.g. pages visited, time spent on the site)

  • Communication data (e.g. messages sent via contact forms or email)

We only collect data that is necessary for the purposes outlined below.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide customer support

  • Improve our website and user experience

  • Monitor website performance and security

  • Comply with legal obligations

We will only use your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have given clear permission

  • Legitimate interests – to operate and improve our website

  • Legal obligation – where we are required to comply with the law

5. Cookies and Tracking

We may use cookies and similar technologies to:

  • Analyse website traffic

  • Improve functionality and performance

You can control or disable cookies through your browser settings.

[Optional: link to your cookie policy]

6. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Service providers (e.g. hosting, analytics)

  • Legal authorities if required by law

All third parties are required to respect the security of your data.

7. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request transfer of your data

To exercise any of these rights, please contact us.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact

If you have any questions about this Privacy Policy, please contact:

  • Email: [your email address]

Last updated: [insert date]

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